Fair Rideshare LLC

1. Introduction

Fair Rideshare LLC ("we", "us") operates phillyrideshare.com and crm.phillyrideshare.com. This Privacy Policy explains how we collect, use, and protect your information when you book a vehicle, sign a rental agreement, or use our services.

2. Information We Collect

Identity & Contact: name, phone, email, mailing address
Driver verification: driver's license number, expiration, front and back photos, insurance card
Rental details: dates, vehicle selected, signature
Payment: amounts paid, method (Cash, Zelle, Cash App, Card)
Communications: SMS/email exchanges related to your rental
Device data: IP address, browser type, pages visited (cookies)

3. How We Use Information

To process and manage your rental reservation
To verify your eligibility to drive (license + insurance)
To send booking confirmations, pickup/return reminders, and balance reminders by SMS or email
To recover fees, tolls, citations, and damages
To comply with legal obligations and respond to law enforcement

4. SMS & Email Communications

By providing your phone number and email at booking, you consent to receive transactional messages from Fair Rideshare LLC (booking confirmations, pickup/return reminders, balance reminders, toll notices, agreement signing links). Message and data rates may apply. Reply STOP to opt out at any time. We do not share your contact details with third-party marketers.

5. Information Sharing

We do not sell your personal data. We share information only with:

Service providers (SMS / hosting / payment processors) bound by confidentiality
Toll authorities, courts, or law enforcement when violations are transferred or legally required
Insurance providers (rentalcover.com) as needed for your coverage

6. Data Security

We use industry-standard encryption (HTTPS / TLS) for all data in transit. Driver's license images and signatures are stored in secure, access-controlled storage. We never store full payment-card numbers on our servers — payment processing is handled by PCI-compliant third parties.

7. Data Retention

We retain rental records, agreements, and supporting documents for at least 7 years to comply with tax and legal obligations. You may request earlier deletion of non-essential records by contacting us.

8. Your Rights

You may request access to, correction of, or deletion of your personal data by emailing or texting us at (215) 770-0679. We will respond within 30 days.

9. Children

Our services are intended for adults age 21 or older. We do not knowingly collect data from minors.

10. Changes

We may update this policy. The "Last updated" date at the top reflects the current version. Continued use after changes constitutes acceptance.

11. Contact

Fair Rideshare LLC · Philadelphia, PA · (215) 770-0679